ABOUT THE CONFERENCE

Inclusive insurance in China is shifting from a pure financial compensation tool to a full-cycle risk manager and service provider, fostering an "insurance + value-added services" ecosystem.
Major achievement
Digitalization/Data-Driven Product Innovation: The industry uses big data to tap into the needs of specific groups, accelerating the development of scenario-based and refined products.
Smart Huiminbao: As a localized supplementary medical insurance for residents with basic medical insurance, it has built online and smart enrollment platforms.
Efficient Claim Processing: Some insurers have achieved an average "flash claim" processing time of less than 10 minutes.
Intelligent Risk Management Services: These proactively safeguard policyholders’ health, home property, and other interests through full-cycle interventions.
Key Challenges
Data Security and Privacy Protection: The advancement of digitalization makes data security and privacy protection a critical challenge.
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Digital Divide: Vulnerable groups, especially those in remote areas and the elderly, face
barriers in accessing, understanding and using digital inclusive insurance services.
Shortage of Technical Talents: The digital transformation requires interdisciplinary talents proficient in both insurance and technology, which are currently in short supply.
This conference will gather domestic and foreign experts to discuss experience, share innovative practices, and explore ways to accelerate the digital transformation of inclusive insurance while addressing operational, technological, and social challenges.


